Santa FAQ Page
1. Can I just walk in?
Appointments are by reservation only, so we are unable to accept walk-ins.
2. What happens if we are early?
Arrive 5-10 minutes before your appointment. Please note that we do not have an onsite restroom or changing room. You will want to come dressed and ready for your session. Please make sure everyone in your group arrives on time. We will have a kid friendly Christmas movie playing, so we’ll entertain you if you arrive a few minutes early.
3. Can I bring a pet?
Of course. We like to say “not all children are human”. Santa just requests that you leave the pet snake at home.
4. Do we get the prints right away?
Your images will be uploaded to a gallery just for you. You will receive a link through your cell phone and an email within a few minutes after your appointment completion. You will be able to view and share your link and then place your order. Orders will ship directly to your home and should arrive within 7 days. Digital files are delivered after payment.
5. I have a child who refuses to sit on Santa’s knee.
Don’t worry. In non Covid-19 times we specialize in creative ways of including Santa in the image, often without the child even knowing that he is there. We have a fire truck, a rocking horse and a host of other ways to make a tentative child comfortable. Rob, the portrait artist, will take cues from the child and design the portrait around the child’s needs. We find that these non-traditional images are often the most endearing, Due to Covid-19 no one will be able to sit with Santa, but we have created socially distanced zones so that children can still interact with Santa and give him their Christmas list wishes without the usually contact.
6. Can we do a family picture as well? Does Santa need to be in our family portrait?
Because you have made a reservation and we are not rushed. We usually have time for family images too. Many of our clients take the opportunity to bring the whole family and allow us to create an annual holiday image. Although Santa’s feelings will be hurt, he doesn’t have to be in your family portrait.
7. Do you have Christmas cards?
Absolutely! We have a variety of cards to meet your needs. Imprinting is free and you’ll be able to design it yourself online.
8. Do you sell digital files?
Yes. High resolution digital files can be purchased a la cart or as part of a package.
9. Covid-19 Safe Santa Sessions
Click here to view a more detailed safety plan.
10. CLICK HERE for prices
Click the above link to see prices and examples of social distancing poses.